Privacy Policy
At RAMCA SA we care about privacy and transparency. Below, we indicate in detail the processing of personal data that we carry out, as well as all the information related to them.
Who is responsible for the processing of your data?
Identity: RAMCA SA – A58179425
Postal address: Rambla de Catalunya nº 44 bajos, 08007 Barcelona
Telephone: 932160241
Email: slozano@grupnolla.com
For what purpose do we process your personal data?
At RAMCA SA we process the information provided to us by interested parties for the purpose of providing services and commercial communications.
How long will we keep your data?
For 5 years or when they are no longer necessary for the purpose for which they were collected.
What is the legitimacy for the processing of your data?
We indicate the legal basis for the processing of your data: Law 34/2002, of July 11, on Information Society Services and Electronic Commerce; Law 56/2007 of December 28 on Measures to Promote the Information Society; Royal Legislative Decree 1/2007, of November 16, which approves the Revised Text of the General Law for the Defense of Consumers and Users.
To which recipients will your data be communicated?
No data will be transferred to third parties, except by legal obligation, such as Public Administrations in the cases provided for by Law.
Data transfers to third countries?
No data transfers to third countries are planned.
What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation as to whether at RAMCA SA we are processing personal data that concerns them or not.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, RAMCA SA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
You may materially exercise your rights in the following way: You have the right to access, rectify and delete the data, as well as other rights, indicated in the additional information.
If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the legality of the processing based on the consent prior to its withdrawal.
In the event that you feel your rights have been violated regarding the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through from its website: www.agpd.es.
HOW HAVE WE OBTAINED YOUR DATA?
The personal data that we process at RAMCA SA come from the interested party themselves.
-Identifying data, postal and electronic addresses, commercial information.
Special categories of personal data are not processed (they are data that reveal ethnic or racial origin, political opinions, religious or philosophical convictions, or union membership, genetic data, biometric data aimed at uniquely identifying a natural person). , data relating to health or data relating to the sexual life or sexual orientation of a natural person).
EXCHANGES AND RETURNS Policy
Conditions of sale and return
INTRODUCTION
1.- These particular conditions of the online store operated by RAMCA, SA (hereinafter, BITTE WURST!), complement the general terms and conditions that regulate the general use of the website accessible through www.bittewurst.sigandgoo .com
2.- Making any purchase through www.bittewurst.sigandgoo.com necessarily entails acceptance of the general terms and conditions of access and use of www.bittewurst.sigandgoo.com, as well as these particular terms and conditions. , without objection or reservation of any kind.
II. PURCHASE CONDITIONS DELIVERY & TAKE AWAY
1.- In order to place an order at www.bittewurst.sigandgoo.com, it is necessary that the person who places the order and proceeds to pay for it (hereinafter, the Client) registers on the website by completing the corresponding electronic form, and Follow the instructions that are provided. With the data collected, the data protection policy included in the general terms and conditions of access and use of www.bittewurst.sigandgoo.com will be followed.
2.- Sending the order request by the Client implies knowledge and express acceptance of these conditions of sale, as part of the contract.
3.- The data recorded by www.bittewurst.sigandgoo.com constitutes proof of the set of transactions carried out between www.bittewurst.sigandgoo.com and its clients in the purchase process.
4.- Once the order has been placed by the Client, BITTE WURST! will send the order confirmation and acceptance of the order within the next 45 minutes, unless the website suffers technical incidents during that period.
5.- The sending of the acceptance by the Client will mean the perfection of the sales contract between said User and www.bittewurst.sigandgoo.com
II.- PRICE AND PAYMENT METHOD
1.- All prices of our products are indicated in euros (€) and correspond to the price per unit with VAT. included current at the time of purchase.
2.- Payment of the price is made once the order is confirmed through the payment gateway or POS included on the website.
3.- In the event that the payment gateway or POS informs about the denial of the card, the order will be automatically cancelled, informing the Client of the cancellation on the website itself.
III.- CONDITIONS OF USE
- The purchase made by the customer includes the products selected by the Customer and accepted by www.bittewurst.sigandgoo.com
- Once the purchase has been made and the order accepted, www.bittewurst.sigandgoo.com undertakes to manage the order.
2.1 TAKE AWAY Orders: it is considered an order through which the customer makes the purchase and payment through www.bittewurst.sigandgoo.com and agrees to look for the order at the restaurant located at Rambla de Catalunya 44, 08007 Barcelona, in the day and time slot selected.
2.2 DELIVERY Orders: is considered an order through which the customer makes the purchase and payment through www.bittewurst.sigandgoo.com and enters the delivery address data for the products. The client is responsible for indicating the following information correctly:
2.2.1 Name and surname, telephone number, delivery address (type of road, number, floor, postal code). The data will be temporarily transferred to the transport company of the order.
2.3 ON SITE Orders: It is considered an order through which the customer makes the purchase and payment through www.bittewurst.sigandgoo.com and indicates the table where he has sat where the products will be served.
IV. RETURNS
- The Client, if they are not satisfied or there has been an error in the order, will have 24 hours from receipt of the order to exercise their right of withdrawal and request a refund of their money from BITTE WURST!.
- In order to make the return specified in the previous point, notification of the order number (ID) and name of the customer will be an essential requirement.
3.- You must always notify BITTE WURST! Send the return request to your email address slozano@grupnolla.com, indicating the following:
– Username, order number, date, and email address with which the purchase was made.
– Images of the returned product
-Reason for return
4.- In any case, the responsibility of BITTE WURST!, if what is stated in these conditions is not complied with, will be limited to the refund of the amount that, if applicable, the Client could have paid and always after canceling the order. correspondent.